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Vital IT Questions

Small businesses should consider these questions when evaluating current IT protocols.
Questions about IT support

Is your current IT support company returning your phone calls in a timely manner?

Good customer service requires a fast response time, especially when your small business network might be down or compromised.

Are your backups being taken off-site to protect against theft, fire, or natural disaster?

Protecting your data is crucial in the event that something unexpected should happen.  Data protection is incorporated in our managed services plans.

Are you familiar with where your software licenses are located and do you have access to them?

We believe that you should be in control of your software, and not a third party.

Do you have a disaster recovery plan should your server go down?

Axiom IT Services believes in maintaining solid documentation and in having a valid backup to restore your data within a reasonable time.

Is your firewall working sufficiently and is it protecting your sensitive data from hackers and viruses?

Too often IT management companies reassure businesses that they have a quality firewall, when in reality they don’t, leaving them vulnerable and unprotected.

Does your current small business IT support professional provide you with confidence in their skills and do they communicate with your company in a professional and timely manner?

If not, contact us for a free consultation to discuss how Axiom IT Services can partner with you in securing your business network.

Axiom IT Service technician Minneapolis Minnesota
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