Basic
$
24
99
user/month
Unlimited Calling (USA& Canada)
Hold music
Auto attendant
Voicemail transcription with email forwarding
Unlimited ring groups
Unlimited menus
Call queues
Advanced call routing
Holiday & out of office greetings
Standard
$
29
99
user/month
Includes all features in Basic plan
Desktop App & web phone
SMS/MMS messaging
Team messaging
Video conferencing
Screen sharing
Soft phone integration
DIDs (Direct Inward Dialing numbers
Advanced analytics & reports
Our 3-step process provides a simple path to integration and support.
1. Discovery and Decisioning
Meeting your business needs is our top priority. To provide a suitable solution, we conduct a brief discovery call to gain insight of your communication processes. Our account managers will help guide you to the package that best meets your current and forecasted communication needs.
2. Configuration and Implementation
Onboarding is simplified with Axiom’s configuration service. We take care of the integrations and provide you with plug and play equipment preconfigured to your specific needs. Your assigned Specialists will ensure a seamless and stress-free onboarding experience for you and your team.
3. Monitoring and Redundancy
Your VOIP is monitored 24/7 and includes redundancy, enhancing reliability and user satisfaction. By actively monitoring performance, we maintain optimal service quality and prevent downtime.
How it works
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Who uses VOIP services?VoIP (Voice over Internet Protocol) is suitable for every company because it offers versatile, scalable communication solutions that can adapt to the needs of any business size and type. It significantly reduces telecommunication costs while providing features such as video conferencing, mobile integration, and advanced call management. Additionally, VoIP can easily integrate with existing business systems and software, enhancing workflow and productivity across departments. Whether a small startup or a large enterprise, VoIP's flexibility makes it an ideal choice for improving communication efficiency and connectivity.
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How do I know which plan is right for us?Our VOIP Specialists conduct a discovery call with you to determine which features you need. Plans are scalable, so it is not uncommon for companies to start with a lower plan and move to a different plan as their needs change.
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What will you help us set up?Our Specialists can help you configure and integrate all aspects of your phone system, including: Pre-configured desk phones Professional auto-attendant with call routing CRM integrations Custom workflows and actions Role provisioning and much more
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How will I receive support?After enrolling, you will have immediate access to our Support Portal, where you can submit and manage support requests. Our friendly support staff is always willing to take your call as well. After all, it is a phone service.
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What payment methods do you accept?Major credit cards and ACH are accepted.
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Do you charge sales or consumption taxes?Some US states require sales and consumption taxes. If your order includes such taxes, you'll see the amount added in your cart or custom Quote before completing your transaction.
Support Beyond Expectation
Access expert assistance without the constraints of hourly fees or capped services
Our team is dedicated to ensuring not just the functionality but also the optimization of your IT systems, providing swift, effective solutions and personalized guidance that propels your business forward. With Axiom, you gain not just a service provider, but a technology partner who is as invested in your success as you are.
We prioritize building long-term relationships with our clients. By understanding your business goals and challenges, Axiom can provide personalized service that aligns with yours strategic objectives, fostering a partnership rather than a mere service provider relationship.
Security and Compliance
Our support portal is available 24/7 for submitting and managing requests.
Phone Support
We really like talking to our customers, so you will rarely get our voicemail.
Certified Technicians
Our Technicians are Microsoft certified and receive ongoing training.
Fast Response Time
Industry-leading response time and same day on site support.